Terms and Conditions
This Private Voxer Coaching Agreement (“Agreement”) is entered into by and between Amanda Hanson International, LLC (“Company”) and the individual (“Client”) participating in one-on-one private coaching delivered via asynchronous Voxer messaging (“Program”). Company and Client may each be referred to as a “Party” and collectively as the “Parties.” If the Program is purchased by a third party on Client’s behalf, the Client remains bound by these Terms, and the purchaser remains responsible for payment.
1. Eligibility & Access
Client confirms they are at least eighteen (18) years old (or have the consent of a parent or legal guardian) and represents that participation is lawful in their jurisdiction. Any login credentials or access information provided are for Client’s personal use only and may not be shared. Unauthorized sharing may result in termination of access.
2. Program Term
This Agreement begins on the date of Client’s initial purchase and continues on a month-to-month basis (“Term”) unless and until canceled by either Party in accordance with this Agreement. This Agreement automatically renews each month unless Client cancels prior to the next billing date.
3. Program Description & Delivery
The Program consists of one-on-one private coaching delivered asynchronously via Voxer messaging. Coaching is provided through voice and/or text messages exchanged over time rather than through live or scheduled meetings.
During the Term, Company will provide:
Client understands and agrees that:
Company reserves the right to set reasonable professional boundaries around volume, frequency, and appropriateness of messages in order to maintain coaching quality and sustainability.
4. Client Responsibilities & Professional Disclaimer
Client agrees to:
Client is solely responsible for any decisions, actions, and outcomes resulting from participation in the Program. Coaching services are provided for educational and personal development purposes only and do not constitute psychotherapy, medical treatment, mental health care, or crisis intervention. No therapist-client or medical relationship is formed.
Client understands and agrees that individual results may vary. Company does not guarantee any specific outcomes or benefits from participation in the Program, use of Program materials, or application of Program techniques. Testimonials or examples provided by Company reflect individual experiences only and should not be considered typical results.
Client agrees not to use Voxer Coaching for emergency, crisis, or time-sensitive matters. Company does not provide emergency services, does not monitor communications in real time, and has no duty to identify or respond to mental health crises.
If Client is experiencing a mental health crisis or requires urgent support, Client agrees to immediately contact local emergency services or a licensed medical or mental health professional in their jurisdiction.
5. Fees
The monthly fee for the Program is $______________ USD, billed in advance on a recurring monthly basis.
6. Payment Terms
Payment Processing
Payments are processed via third-party payment processors and governed by their respective terms and privacy policies.
Client authorizes Company to charge the payment method on file on a recurring monthly basis until canceled.
Client may cancel the Program at any time by providing notice prior to the next billing date. Cancellation becomes effective at the end of the current billing cycle.
No partial-month refunds or prorations will be issued.
If a payment is declined, Client has 48 business hours to provide an alternate payment method. After this time, Company may suspend access to the Program. Suspension of access does not relieve Client of the obligation to pay the full Program fee.
Company reserves the right to pursue outstanding balances to the fullest extent permitted by law.
7. No Refund Policy
All payments are non-refundable. Cancellation stops future billing but does not result in refunds or prorations for past or current billing periods. Access continues through the end of the paid period unless terminated for violation of these Terms.
8. Suspension or Termination
Company may, in its sole discretion, suspend or terminate Client’s access to the Program immediately upon breach, with or without prior notice, if Client:
Termination for breach does not entitle Client to a refund and does not relieve Client of payment obligations.
9. Technology & Availability
Program access may rely on third-party platforms. Company is not responsible for outages, delays, or limitations caused by Voxer or other third-party platforms. Temporary interruptions or technical issues beyond Company’s control do not constitute grounds for refunds, credits, or charge reversals.
10. Intellectual Property
All Program materials are the exclusive property of Company and provided for Client’s personal, non-commercial use only. Client may not reproduce, distribute, modify, or share Program materials without written permission by the Company.
11. Confidentiality
Client agrees to maintain the confidentiality of all non-public information shared during the Program. Breach of confidentiality may result in injunctive relief and termination of access.
The obligations of confidentiality in this Agreement shall survive the termination or expiration of the Program indefinitely.
12. Testimonials
Client grants Company permission to use testimonials voluntarily provided in writing for any purpose, even commercial. Client agrees that their testimonial may be used in Company’s website, marketing materials, social media platforms or any other platform owned by Company. Client may revoke this permission for future use at any time upon written notice.
13. Limitation of Liability
To the fullest extent permitted by law, Company shall not be liable for indirect, incidental, or consequential damages arising from participation in the Program. Company’s total liability shall not exceed the total fees paid by Client during the three (3) months immediately preceding the claim.
14. Indemnification
Client agrees to indemnify and hold harmless Company and its directors, officers, employees, agents, independent contractors, consultants, and affiliates from any claims, losses, or liabilities arising from Client’s participation, except in cases of Company’s gross negligence or willful misconduct.
15. Modification
The Company reserves the right to update or modify these Terms at any time. Any such updates or modifications will become effective immediately upon posting on the Company’s website or delivery platform. Continued participation in or access to the Program after such posting constitutes acknowledgment of and agreement to the updated Terms.
16. Governing Law & Dispute Resolution
This Agreement shall be governed by the laws of the State of Florida, except to the extent that mandatory, non-waivable laws in Client’s jurisdiction require otherwise. The Parties agree to use good-faith efforts to resolve any dispute arising out of or relating to this Agreement through confidential discussion for a period of at least thirty (30) days. If a dispute is not resolved through informal discussion, and to the extent permitted by law, the dispute shall be resolved through confidential binding arbitration administered by a recognized arbitration provider, conducted in English, and held remotely or in Florida, at the Company’s discretion. The arbitrator shall have authority to award only those remedies permitted by applicable law. To the extent permitted by applicable law, each Party knowingly and voluntarily waives any right to a trial by jury in any action or proceeding arising out of or relating to this Agreement. Nothing in this Agreement shall be construed to limit or waive rights that cannot be waived under applicable law.
17. Mutual Confidentiality & Non-Disparagement
The Parties agree that the existence of this Agreement, the nature of the coaching relationship, the content of coaching sessions, communications between the Parties, and any non-public information learned in connection with the Program (collectively, “Confidential Information”) shall be treated as confidential and shall not be disclosed to any third party except as required by law or with the prior written consent of the other Party.
The Parties further agree that, during the Term of the Agreement and thereafter, neither Party shall make or publish any false, misleading, or disparaging statements, whether oral or written, about the other Party, the Program, or the coaching relationship, including through media, social platforms, or third parties.
Nothing in this section shall prohibit either Party from providing truthful information as required by law, responding to lawful subpoenas or governmental inquiries, or enforcing their rights under this Agreement. This section shall survive termination of the Agreement.
18. International Clients & Local Law Compliance
Client acknowledges that the Program is offered from the United States and agrees that participation is voluntary. Client is solely responsible for determining whether participation in the Program is lawful in their country or jurisdiction of residence and for complying with any applicable local laws, regulations, tax obligations, or professional requirements. Company makes no representation that the Program complies with the laws of jurisdictions outside the United States and shall not be liable for Client’s failure to comply with such laws. Fees are charged in U.S. dollars, and Client is responsible for any currency conversion fees, taxes, or duties imposed by their jurisdiction.
19. Force Majeure
Company is not liable for delays or failures caused by events beyond reasonable control, including acts of God, government action, or platform outages.
20. Severability
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in effect.
21. Electronic Execution & Global Enforceability
The Parties agree that this Agreement may be executed and accepted electronically. Electronic acceptance, including checking a box indicating agreement or completing purchase, constitutes a legally binding signature to the fullest extent permitted by applicable law. The Parties intend that this Agreement be enforceable worldwide, subject to mandatory consumer protection laws in Client’s jurisdiction.
22. Entire Agreement
This Agreement constitutes the entire agreement between Client and Company and supersedes all prior communications or agreements regarding the Voxer-based coaching services, and does not include other coaching or programs offered by Company, which require a separate written agreement.
By participating in the Program, the Client confirms they have read, understood, and agreed to these Terms and Conditions.
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