Terms and Conditions
This Private Coaching Agreement (“Agreement”) is entered into by and between Amanda Hanson International, LLC (“Company”) and the individual (“Client”) participating in the Private Coaching Program (“Program”). Company and Client may each be referred to as a “Party” and collectively as the “Parties.” If the Program is purchased by a third party on Client’s behalf, the Client remains bound by these Terms, and the purchaser remains responsible for payment.
1. Eligibility & Access
Client confirms they are at least eighteen (18) years old (or have the consent of a parent or legal guardian) and represents that participation is lawful in their jurisdiction. Any login credentials or access information provided are for Client’s personal use only and may not be shared. Unauthorized sharing may result in termination of access.
2. Program Term
The Program begins _________________ and concludes _________________ (“Term”). The month of _________________ is excluded due to __________________, and sessions will resume in _________________.
Client acknowledges that any prior one-on-one coaching sessions with Company, including single or limited-session engagements, were governed by a separate agreement and are not part of the Private Coaching Program. Participation in such prior sessions does not create any obligation for Company to provide ongoing coaching services, nor does it alter the scope, duration, or terms of this Agreement.
3. Program Description & Delivery
The Program consists of six (6) months of private virtual life coaching designed to support Client’s personal development.
During the Term, Company will provide:
Company reserves the right to set reasonable professional boundaries around volume, frequency, and appropriateness of Voxer messages in order to maintain coaching quality and sustainability.
4. Scheduling, Rescheduling & Attendance
Each Session must be scheduled in advance at a mutually agreed-upon time.
Client may reschedule a Session by providing at least twenty-four (24) hours’ written notice prior to the scheduled start time in the time zone confirmed at booking. Sessions canceled with less than twenty-four (24) hours’ notice, missed, or not attended as scheduled will be deemed forfeited and will not be rescheduled.
Client acknowledges that coaching Sessions constitute reserved professional time that cannot be reassigned or backfilled. Accordingly, forfeited Sessions are non-refundable and non-transferable.
In the event of a genuine emergency, Company may, in its sole discretion, permit rescheduling on a case-by-case basis.
5. Client Responsibilities & Professional Disclaimer
Client agrees to:
Client is solely responsible for any decisions, actions, and outcomes resulting from participation in the Program. Coaching services are provided for educational and personal development purposes only and do not constitute psychotherapy, medical treatment, mental health care, or crisis intervention. No therapist-client or medical relationship is formed.
Client understands and agrees that individual results may vary. Company does not guarantee any specific outcomes or benefits from participation in the Program, use of Program materials, or application of Program techniques. Testimonials or examples provided by Company reflect individual experiences only and should not be considered typical results.
Client agrees not to use the Program for emergency, crisis, or time-sensitive matters. Company does not provide emergency services, does not monitor communications in real time, and has no duty to identify or respond to mental health crises.
If Client is experiencing a mental health crisis or requires urgent support, Client agrees to immediately contact local emergency services or a licensed medical or mental health professional in their jurisdiction.
6. Fees
The total Program fee is $______________ USD if paid in full.
7. Payment Terms
Payment Processing
Payments are processed via third-party payment processors and governed by their respective terms and privacy policies.
Payment in Full
Access to the Program and materials is granted only after full payment has been received.
Installment Payments
If Client elects a payment plan:
If a payment is declined, Client has 48 business hours to provide an alternate payment method. If any payment installment is not received within 48 business hours, Company may suspend Program access, but Client remains responsible for full payment obligations.
Company reserves the right to pursue outstanding balances to the fullest extent permitted by law.
Payment Obligation
If Client elects to pay in installments or via recurring billing, Client understands that installment payments represent a convenience and not a subscription that may be canceled without obligation. Client remains responsible for all payments due for the full Program Term, even if Client stops participating, requests early termination, or fails to utilize the services provided.
8. No Refund Policy
All fees are non-refundable except where prohibited by law. Client acknowledges that the Program involves limited availability and that Company reserves coaching capacity specifically for Client upon enrollment. Once the Program has commenced, this reserved capacity cannot be reassigned or backfilled. Accordingly, Client remains financially responsible for the full Program fee for the entire Term, regardless of participation level, scheduling conflicts, or early termination. Client acknowledges and agrees that the no-refund policy has been clearly disclosed prior to purchase.
9. Suspension or Termination
Company may, in its sole discretion, suspend or terminate Client’s access to the Program immediately upon breach, with or without prior notice, if Client:
Termination for breach does not entitle Client to a refund and does not relieve Client of payment obligations.
10. Professional Disclaimer
The Program is for educational and informational purposes only and does not constitute medical, psychological, legal, financial, or professional advice. Client understands that the Program is not a substitute for professional care and agrees to consult appropriate professionals as needed.
Company makes no guarantees regarding outcomes, income, health improvements, or results of any kind.
11. Technology & Availability
Program access may rely on third-party platforms. Temporary interruptions or technical issues beyond Company’s control do not constitute grounds for refunds, credits, or charge reversals.
12. Intellectual Property
All Program materials are the exclusive property of Company and provided for Client’s personal, non-commercial use only. Client may not reproduce, distribute, modify, or share Program materials without written permission by the Company.
13. Confidentiality
Client agrees to maintain the confidentiality of all non-public information shared during the Program. Breach of confidentiality may result in injunctive relief and termination of access.
The obligations of confidentiality and non-disparagement in this Agreement shall survive the termination or expiration of the Program indefinitely.
14. Testimonials
Client grants Company permission to use testimonials voluntarily provided in writing for any purpose, even commercial. Client agrees that their testimonial may be used in Company’s website, marketing materials, social media platforms or any other platform owned by Company. Client may revoke this permission for future use at any time upon written notice.
15. Limitation of Liability
To the fullest extent permitted by law, Company shall not be liable for indirect, incidental, or consequential damages arising from participation in the Program. Company’s total liability shall not exceed the total fees paid by Client.
16. Indemnification
Client agrees to indemnify and hold harmless Company and its directors, officers, employees, agents, independent contractors, consultants, and affiliates from any claims, losses, or liabilities arising from Client’s participation, except in cases of Company’s gross negligence or willful misconduct.
17. Modification
The Company reserves the right to update or modify these Terms at any time. Any such updates or modifications will become effective immediately upon posting on the Company’s website or delivery platform. Continued participation in or access to the Program after such posting constitutes acknowledgment of and agreement to the updated Terms.
18. Governing Law & Dispute Resolution
This Agreement shall be governed by the laws of the State of Florida, except to the extent that mandatory, non-waivable laws in Client’s jurisdiction require otherwise. The Parties agree to use good-faith efforts to resolve any dispute arising out of or relating to this Agreement through confidential discussion for a period of at least thirty (30) days. If a dispute is not resolved through informal discussion, and to the extent permitted by law, the dispute shall be resolved through confidential binding arbitration administered by a recognized arbitration provider, conducted in English, and held remotely or in Florida, at the Company’s discretion. The arbitrator shall have authority to award only those remedies permitted by applicable law. To the extent permitted by applicable law, each Party knowingly and voluntarily waives any right to a trial by jury in any action or proceeding arising out of or relating to this Agreement. Nothing in this Agreement shall be construed to limit or waive rights that cannot be waived under applicable law.
19. Mutual Confidentiality & Non-Disparagement
The Parties agree that the existence of this Agreement, the nature of the coaching relationship, the content of coaching sessions, communications between the Parties, and any non-public information learned in connection with the Program (collectively, “Confidential Information”) shall be treated as confidential and shall not be disclosed to any third party except as required by law or with the prior written consent of the other Party.
The Parties further agree that, during the Term of the Agreement and thereafter, neither Party shall make or publish any false, misleading, or disparaging statements, whether oral or written, about the other Party, the Program, or the coaching relationship, including through media, social platforms, or third parties.
Nothing in this section shall prohibit either Party from providing truthful information as required by law, responding to lawful subpoenas or governmental inquiries, or enforcing their rights under this Agreement. This section shall survive termination of the Agreement.
20. International Clients & Local Law Compliance
Client acknowledges that the Program is offered from the United States and agrees that participation is voluntary. Client is solely responsible for determining whether participation in the Program is lawful in their country or jurisdiction of residence and for complying with any applicable local laws, regulations, tax obligations, or professional requirements. Company makes no representation that the Program complies with the laws of jurisdictions outside the United States and shall not be liable for Client’s failure to comply with such laws. Fees are charged in U.S. dollars, and Client is responsible for any currency conversion fees, taxes, or duties imposed by their jurisdiction.
21. Force Majeure
Company is not liable for delays or failures caused by events beyond reasonable control, including acts of God, government action, or platform outages.
22. Severability
If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in effect.
23. Electronic Execution & Global Enforceability
The Parties agree that this Agreement may be executed and accepted electronically. Electronic acceptance, including checking a box indicating agreement or completing purchase, constitutes a legally binding signature to the fullest extent permitted by applicable law. The Parties intend that this Agreement be enforceable worldwide, subject to mandatory consumer protection laws in Client’s jurisdiction.
24. Entire Agreement
This Agreement constitutes the entire agreement between Client and Company and supersedes all prior communications or agreements regarding the Program, and does not include other coaching or programs offered by Company, which require a separate written agreement.
By participating in the Private Coaching Program, the Client confirms they have read, understood, and agreed to these Terms and Conditions.
CLIENT:
Signature: _________________________
Printed Name: ______________________
Date: _____________________________
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