1:1 Introductory Coaching Session: Terms & Conditions

INTRODUCTORY COACHING SESSION(S) AGREEMENT

Terms and Conditions

This Introductory Coaching Session(s) Agreement (“Agreement”) is entered into by and between Amanda Hanson International, LLC (“Company”) and the individual participating in one or more introductory one-on-one coaching sessions (“Client”). This Agreement is effective as of the date of Client’s purchase and governs Client’s participation in the Session(s). Company and Client may each be referred to as a “Party” and collectively as the “Parties.” If any session is purchased by a third party on Client’s behalf, the Client remains bound by these Terms, and the purchaser remains responsible for payment.

1. Eligibility & Access

Client confirms they are at least eighteen (18) years old (or have the consent of a parent or legal guardian) and represents that participation is lawful in their jurisdiction. Any access information provided is for Client’s personal use only and may not be shared.

2. Session Description & Term

Coaching services consist of up to two (2) private, fifty (50) minute virtual coaching sessions (each, a “Session”), delivered via a third-party video platform. This Agreement applies only to the first one (1) or two (2) Session(s) booked by Client. No additional private coaching sessions will be provided under this Agreement.

These Sessions are intended as an introductory experience and are not designed to provide ongoing or program-based coaching. If Client wishes to continue private coaching beyond the first two (2) Sessions, Client must enroll in a separate coaching program and execute a new written agreement governing those services. The Company is under no obligation to offer continued services, and Client is under no obligation to continue.

The term of this Agreement begins upon purchase of the first Session and automatically concludes upon completion or forfeiture of the second Session, whichever occurs first.

3. Scheduling, Rescheduling & Attendance

Each Session must be scheduled in advance at a mutually agreed-upon time.

Client may reschedule a Session by providing at least twenty-four (24) hours’ written notice prior to the scheduled start time in the time zone confirmed at booking. Sessions canceled with less than twenty-four (24) hours’ notice, missed, or not attended as scheduled will be deemed forfeited and will not be rescheduled.

Client acknowledges that coaching Sessions constitute reserved professional time that cannot be reassigned or backfilled. Accordingly, forfeited Sessions are non-refundable and non-transferable.

In the event of a genuine emergency, Company may, in its sole discretion, permit rescheduling on a case-by-case basis.

4. Fees & Payment

The fee for each one (1) single Session is $999 USD, payable in full prior to delivery of each one (1) single Session. Payment is processed via third-party payment processors and governed by their respective terms and privacy policies.

Access to the Session is not guaranteed until payment has been received.

5. No Refund Policy

All Session fees are non-refundable except where prohibited by law. Client acknowledges that Session(s) involve limited availability and that Company reserves coaching capacity specifically for Client upon enrollment. Once the Agreement has commenced, this reserved capacity cannot be reassigned or backfilled. Accordingly, Client remains financially responsible for the full Session fee for the entire Term, regardless of participation level, scheduling conflicts, or early termination. Client acknowledges and agrees that the no-refund policy has been clearly disclosed prior to purchase.

6. Client Responsibilities & Crisis Disclaimer

Client agrees to:

  • Participate actively and responsibly

  • Communicate honestly and respectfully

  • Understand that results depend on Client’s own effort and implementation

Client is solely responsible for any decisions, actions, and outcomes resulting from participation in the Session or Program. Coaching services are provided for educational and personal development purposes only and do not constitute psychotherapy, medical treatment, mental health care, or crisis intervention. No therapist-client or medical relationship is formed.

Client agrees not to use Session(s) for emergency, crisis, or time-sensitive matters. Company does not provide emergency services, does not monitor communications in real time, and has no duty to identify or respond to mental health crises.

If Client is experiencing a mental health crisis or requires urgent support, Client agrees to immediately contact local emergency services or a licensed medical or mental health professional in their jurisdiction.

7. Professional Disclaimer

Session(s) are for educational and informational purposes only and do not constitute medical, psychological, legal, financial, or professional advice. Client understands that Session(s) are not a substitute for professional care and agrees to consult appropriate professionals as needed. Company makes no guarantees regarding outcomes, income, health improvements, or results of any kind.

8. Technology & Availability

Delivery of the Session(s) may rely on third-party platforms. Temporary interruptions or technical issues beyond Company’s control do not constitute grounds for refunds, credits, or charge reversals.

9. Intellectual Property

All materials, concepts, and content shared by Company during the Session(s) remain the exclusive property of Company and are provided for Client’s personal, non-commercial use only. Recording, reproduction, or distribution without written permission from the Company is prohibited.

10. Testimonials

Client grants Company permission to use testimonials voluntarily provided in writing. Client may revoke permission for future use at any time upon written notice.

11. Limitaton of Liability

To the fullest extent permitted by law, Company shall not be liable for indirect, incidental, or consequential damages arising from the Session(s). Company’s total liability shall not exceed the fee paid for the Session(s).

12. Indemnification

Client agrees to indemnify and hold harmless Company from any claims, losses, or liabilities arising from Client’s participation, except in cases of Company’s gross negligence or willful misconduct.

13. Governing Law & Dispute Resolution

This Agreement shall be governed by the laws of the State of Florida, except to the extent that mandatory, non-waivable laws in Client’s jurisdiction require otherwise. The Parties agree to use good-faith efforts to resolve any dispute arising out of or relating to this Agreement through confidential discussion for a period of at least thirty (30) days. If a dispute is not resolved through informal discussion, and to the extent permitted by law, the dispute shall be resolved through confidential binding arbitration administered by a recognized arbitration provider, conducted in English, and held remotely or in Florida, at the Company’s discretion. The arbitrator shall have authority to award only those remedies permitted by applicable law. To the extent permitted by applicable law, each Party knowingly and voluntarily waives any right to a trial by jury in any action or proceeding arising out of or relating to this Agreement. Nothing in this Agreement shall be construed to limit or waive rights that cannot be waived under applicable law.

14. Mutual Confidentiality & Non-Disparagement

The Parties agree that the existence of this Agreement, the nature of the coaching relationship, the content of coaching sessions, communications between the Parties, and any non-public information learned in connection with the coaching relationship under this Agreement (collectively, “Confidential Information”) shall be treated as confidential and shall not be disclosed to any third party except as required by law or with the prior written consent of the other Party. The Parties further agree that, during the Term of the Agreement and thereafter, neither Party shall make or publish any false, misleading, or disparaging statements, whether oral or written, about the other Party, the Session(s), or the coaching relationship, including through media, social platforms, or third parties. Nothing in this section shall prohibit either Party from providing truthful information as required by law, responding to lawful subpoenas or governmental inquiries, or enforcing their rights under this Agreement. This section shall survive termination of the Agreement.

15. Force Majeure

Company is not liable for delays or failures caused by events beyond reasonable control, including acts of God, government action, or platform outages.

16. Severability

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in effect.

17. Electronic Execution & Global Enforceability

The Parties agree that this Agreement may be executed and accepted electronically. Electronic acceptance, including checking a box indicating agreement or completing purchase, constitutes a legally binding signature to the fullest extent permitted by applicable law. The Parties intend that this Agreement be enforceable worldwide, subject to mandatory consumer protection laws in Client’s jurisdiction.

18. Entire Agreement

This Agreement constitutes the entire agreement between Client and Company and supersedes all prior communications or agreements regarding the Introductory Coaching Session(s), and does not include other coaching or programs offered by Company, which require a separate written agreement.

By participating in the Introductory Coaching Session(s), the Client confirms they have read, understood, and agreed to these Terms and Conditions.